Administrative support services are the tasks to be performed on a daily basis in order to keep the functioning of the office really smooth and clean. The tasks include taking dictation, scheduling, answering phones, organization, etc… The administrative support services are essential to the proper working of any office. The agents or administrative support specialists are expected to have a thorough knowledge of the office environment the technology involved, for example some common administrative software… people with a hands on experience with such tools for administrative support definitely have an edge over the rest!!

Hiring staff for administrative support requires a lot of foresight, flawless planning, and a whole lot of patience!!!… The first steps are knowing what we want out of every single member of the staff, how much we are willing to empty our pockets , and how we are going to manage the staff.

Before hiring any administrative support staff, we clearly need to know what needs to be extracted out of them, having a personnel policy handy is quite essential… And one of the most important factors we forgot mentioning is compensation!!! The task of figuring out how much we are willing to pay for the work.

The following are a few pointers which may help in the recruitment of administrative staff……..

Knowing what we need and who is best suited for the job will save a hell lot of money, time and our sanity!! , giving the benefit of doubt or playing it by ear are some risks which cannot be taken when it comes to hiring. Even if we do begin the task by hiring someone who is equipped to perform quite a sum of work like taking notes, answering calls , typing etc we should know in our minds how these tasks are going to be performed or accomplished.

The process of hiring administrative support will be much simple if we have a plan of action ready, the plan should include job titles and functions as well as projections for needs in the near future, we will need to decide on wages and whether or not the particular job category will create scope for further opportunities, instead of regretting later it is better to keep a plan in hand so that the foundation for building a strong and reputed organization is laid.

Bringing in complete strangers to the work place can pose a bit of threat, trying to get into networks and looking for referrals is a good and safe approach, however hiring people who are recommended may not work out all the time… but the more we know the applicant and if he/she is from a trustworthy source then it’s a good bet that we may find what we are looking for.

If the pressure of hiring is eating your head off you can always resort to staffing firms who do the job efficiently for you…sometimes when time does not permit it is a wise decision to entrust this job to the expertise of hiring firms which is committed to help you find dedicated and deserving candidates for the job.