Administrative support services are the tasks to be performed on a daily basis in order to keep the functioning of the office really smooth and clean. The tasks include taking dictation, scheduling, answering phones, organization, etc… The administrative support services are essential to the proper working of any office. The agents or administrative support specialists are expected to have a thorough knowledge of the office environment the technology involved, for example some common administrative software… people with a hands on experience with such tools for administrative support definitely have an edge over the rest!!
Hiring staff for administrative support requires a
VA or more commonly known as Virtual Assistant is one of the latest business enterprise which is concerned with the business owners as a contractor which is not dependent and gives administrative services to the head (or) owner of the business (or) organization at considerably reduced costs by getting an employee who can lend a hand in the proper working of the organization.
Virtual assistants consist of a huge variety of titles…. Almost the whole lot of the specialize themselves in a particular field of work. Where some virtual assistants are involved in the specialization in marketing for a business entity,
E- Commerce and Retailers can not remove the necessity for live customer services and live help. Acceptable cost needs to be met with the demands of service by e-retailers and support websites.
Obviously as we all know support through the telephone is quite an expensive affair, and we have noticed time and again that it is quite irritating and frustrating. A single mistake makes us re-do the whole procedure over again. For example, customers are usually prompted to punch the numbers of their credit card as mentioned above a single mistake in the digits we punch in and we are forced
E-mail is one among the indispensable tools use today for data transmission and reception. Many establishments and organizations are outsourcing their non-voice call centre necessities, which include e-mail support services.
In recent times e-mail has become one of the most popular means of customer relationship management and data transmission. Due to this fact many organizations are resorting to outsourcing their e-mail support services. The main advantages of the e-mail
Support services are the reduced cost, non-intrusiveness, can be accessed at any time any place any where! The growth and brand building of a particular company rely heavily upon an efficient e-mail support