E- Commerce and Retailers can not remove the necessity for live customer services and live help. Acceptable cost needs to be met with the demands of service by e-retailers and support websites.
Obviously as we all know support through the telephone is quite an expensive affair, and we have noticed time and again that it is quite irritating and frustrating. A single mistake makes us re-do the whole procedure over again. For example, customers are usually prompted to punch the numbers of their credit card as mentioned above a single mistake in the digits we punch in and we are forced
E-mail is one among the indispensable tools use today for data transmission and reception. Many establishments and organizations are outsourcing their non-voice call centre necessities, which include e-mail support services.
In recent times e-mail has become one of the most popular means of customer relationship management and data transmission. Due to this fact many organizations are resorting to outsourcing their e-mail support services. The main advantages of the e-mail
Support services are the reduced cost, non-intrusiveness, can be accessed at any time any place any where! The growth and brand building of a particular company rely heavily upon an efficient e-mail support
Today I am really delighted while posting my first post here! A new uncluttered word press theme has been installed now. Since the formation of Sectrix Technologies Private Limited Nov 12, 2007 I am trying hard to make thing easier. It’s really a great learning period for me till now. I takes some right decision as well as some wrong decision, Even though, I still believe that life is a never-ending learning process and I am applying my thoughts each and every day. Lots of ideas floating in mind that I want to execute but this time I want to